Manager/Sr.Manager-Transition/Transformation(Non-IT Projects)Bangalore

From 10 to 20 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Description –

Solutions Team – Transition and Transformation Leader

As part of Solutions Team, the Transition and Transformation leader will be responsible for driving the transition and transformation projects by leading a team of supervisor associates and analysts.

The opportunity

We’re looking for an Assistant Director with expertise in Transition and Transformation Management to join the Solutions Team. The incumbent is responsible for transition activities, project management, evaluating business cases and creating materials for the process.

Your key responsibilities

  • Formulate and supervise the project stages of Discovery and Assessment, Project Preparation, Solution Design and Planning, Transition Execution, Testing & Pilot, Steady State Turnover/Implementation
  • Review new and existing processes, resources and systems, making and overseeing any changes
  • Define scope and evaluate business opportunities
  • Act as point of contact between different departments within the company and relevant third parties
  • Communicate strategies and objectives with relevant departments
  • Identify any risks regarding changes and develop a strategy to overcome these
  • Implement any changes sensitively and with minimal disruption
  • Manage issues including recruitment, staff training and appraisal as required
  • Manage due diligence activities
  • Setup change control processes
  • Manage, develop and implement the aspects of quality compliance and accuracy attributes
  • Manage the department and ensure that the team consistently delivers quality results
  • Interact with customers and clients to understand requirements, set expectations, address concerns, and discuss them with senior leadership
  • Plan, organize and direct transition activities
  • Manage and ensure effective transition of process by scheduling project inputs, assigning resources and responsibilities
  • Carry out appraisals and be responsible for counselling & mentoring of subordinates
  • Plan timely training for respective departments to maintain and improve skills of team members
  • Work with supervisors to understand the team’s concerns and resolve them
  • Delegate tasks appropriately and develop Supervisors and others to move to next level
  • Work under pressure, managing absenteeism, attrition and people issues
  • Handle internal escalation as well as escalation from other teams in Global Shared Services regarding people issues or client issues.
  • Providing effective solutions and guiding team members on various Functional issues
  • Ensure the career development plan for each team member is adhered

Skills and attributes for success

Detailed background knowledge or hands-on experience in transition and transformation projects

Sound working knowledge of general business processes and organisational framework, such as goals, strategy, culture and structure

Ability to demonstrate a high level of verbal and written English

Proficient at producing and presenting reports

Excellent interpersonal skills and ability to communicate effectively with stakeholders

Confident with strong decision-making skills

Ability to demonstrate innovation and creativity

Good leadership skills and ability to work well within a team

Ability to influence key decision makers

Ability to set and meet objectives

Strong analytical and problem-solving skills

Good time management skills and ability to multitask

Embeds a spirit of learning and continuous development within the team

Responsibilities, Qualifications, Certifications - External

To qualify for the role, you must have

  • At least 8 to 10 years of experience in driving large programs and transformations
  • At least 4 years of team leading experience
  • At least 12 years of overall experience if you hold a graduate degree
  • Experience in working and supporting multiple service functions is preferred
  • Advanced Excel Knowledge

Ideally, you’ll also have

PMP Certification will be an added advantage

Interested Candidates, please share your CV on Or Call/ Watsapp on 6366934748

Please share the following details:

  • Total Experience
  • Total Experience in transition & transformation
  • Process details( Non-IT) of transitions/transformation projects
  • Current CTC
  • Expected CTC
  • Team Size managed
  • Current Location
  • Whether open for Bangalore
  • Whether PMP certified/Not
  • Notice period

Role:Finance Project Manager

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre

Functional Area:Project & Program Management

Role Category:Finance

Employment Type:Full Time, Permanent


UG:Any Graduate

Company Profile

ACZ Global Private Limited

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
Company Info
View Contact Details+

Recruiter Name:Anamika Das

Contact Company:ACZ Global Private Limited