Tele caller – Outbound

1 - 3 Years

Job Description

About Company:

Ocean Language Academy is A unit of ACZ Global - an international Language training & global certification institution. Ocean Language Academy (OLA) offers various solutions pertaining to language learning and related services in association with various international exam & certification authorities. OLA provides quality training with the support of well qualified and internationally certified instructors. OLA has built internationally relevant, agile and cost effective training ecosystem in language learning. OLA is also one of the well reputed organizations for providing language training, language Translation / Interpretation services to Institutions & Enterprises.

Position summary:

Experience in Cold Calling, Business Development and Lead Generation via Phone, Email and Web. Excellent communication and convincing skills with aggressive selling approach. Confident of converting leads to admissions.

Required Candidate profile

Sales & Marketing, Telesales, Telecalling, Sales Support, Lead generation, Data Mining, Cold Calling, Sales, B2C sales, B2B marketing, Outbound calling, Inside Sales Executive, BDE, Business Development Executive

Functions and responsibilities:

Making enhanced outbound calls on leads provided by company
Acknowledge incoming telephone calls, emails, letters and messages
Answering potential client questions and follow-up call questions
Creating a Sales pipeline while working on the leads provided as well as through own initiative (Cold calling; follow-ups, Emails, Researching potential leads from business directories, web searches or digital resources)
Rigorous follow-up with clients. Keeping track on clients and sending reminders.
Closing sales. Conversion of leads received through various channels
Proactively identifying cross-selling/up-selling opportunities with the existing customers
Identifying references through the existing customer base to increase the sales pipeline
New Customer Acquisition. New account development. Key Account Management.
Presenting company offerings with potential clients
Improvement based on the customer interaction/feedback
Managing pre-sales to post-sales support activities and ensuring the highest customer satisfaction
Creating and maintaining list/database in CRM, Excel, etc.
Preparing short-term and long-term sales plan towards reaching the assigned goals
Consistently achieve targets in line with team/organizational objectives
Meeting or exceeding sales goals.
Collaborating with management on sales goals, planning and forecasting
Maintaining call reports, enrolment / conversion report and sharing daily activity report with reporting personal


1-3 yrs .

Skills and attributes:

Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers (Students, working professionals, Institutions, corporates, etc)
Comfortable making cold calls and talking to new people all day
Hunter with a challenger mind-set
Passion for sales and marketing and willing to try and learn new things.
Highly confident
Best convincing ability
Ambitious and Good Relationship Management skills
Good Networking Skills
Focused, Persuasive, Target oriented, Punctual
Excellent Sales Presentation
Dynamic, Self Motivated, Energetic, outgoing, and friendly behaviour
Able to multitask, prioritise and manage time efficiently
Positive Attitude towards work
Able to work accurately under stress and pressure to meet competing deadlines
Strong computer skills, including Microsoft Office (Word, PowerPoint, Outlook, and Excel)
Prior experience in Education Course selling / Counselling will be preferred.
Language proficiency: English Kannada and Hindi Language

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive


Desired Candidate Profile

Please refer to the Job description above

Company Profile

ACZ Global Private Limited

The world around us is changing constantly, and so is our definition of efficiency. In today’s age of information, investing in the right people can yield astounding results. In the recent years, India has proved to be one of the most befitting markets for large investments. Driven by a rapidly growing economy along with favorable Government policies, the South Asian country is poised to be the the second biggest financial ecosystem after the US. ACZ Global was founded by Suresh, a former Air force personnel with nearly 30 years of experience in the fields of administration, security, expat services, facilities management/ development and human resource management.
Alternate Text

From helping investors, both global and domestic, establishing their base to assembling the perfect team for them, to providing cost effective administration services, we, at ACZ Global pvt ltd strive to provide clients with unmatched professional IT services offering end-to-end solutions to help solve day-to-day complex problems. The team consists of top notch dedicated people committed to serve you with nothing but the best when it comes to business. Headquartered in the silicon city of India, ACZ Global pvt ltd has branch office in Chennai and Pune. ACZ Global believes in collaborating with motivated people and embarking on a journey of success, now and in the future. Experience a hassle free process transforming your dream into reality with us.
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Contact Company:ACZ Global Private Limited